How to Contact Bajaj Finserv Customer Care: 9 Ways
Bajaj Finserv is a leading Indian non-banking financial company offering services like asset management, wealth management, and insurance. As a subsidiary of Bajaj Holdings & Investments Limited, they ensure effective customer support through various channels. Here's how you can contact Bajaj Finserv customer care:
1. Bajaj Finserv Customer Care Center: Dial 086980 10101 for quick responses. Calling from a registered mobile number helps in getting instant answers. If calling from a non-registered number, have the 7-digit customer ID or EMI card number ready.
2. Credit Card Customer Care: For Bajaj Finserv credit card issues, call 022 – 71190900 or email supercardservice@rblbank.com.
3. Loan Customer Care: For loan inquiries, call 8698010101 or send an SMS with 'SOL' to 9773633633.
4. Service Via SMS: From a registered mobile, text +91-9227564444 with keywords like HELP, FD, EXPERIA, or PIN for specific queries.
5. Visit the Nearest Branch: For in-person service, visit the nearest Bajaj Finserv branch to change payment methods, manage insurance policies, or request refunds.
6. Online Customer Portal: Use Bajaj Finserv's Experia portal to access loan details, manage current loans, and explore offers. Log in using your customer ID, email ID, or registered mobile number.
7. Virtual Assistant - BLU: Interact with BLU, their virtual assistant, to resolve queries instantly.
8. Bajaj Finserv App: Download the Bajaj Finserv mobile app from their official portal for efficient query resolution.
9. Grievance Portal: If unsatisfied with the response from customer care, escalate the issue to the Grievance Redressal Officer after a month. Officer details are available upon request.
These options ensure Bajaj Finserv customers have access to prompt and efficient support for any queries or concerns, ensuring high standards of customer satisfaction.