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credit-cards

Indian Bank Credit Card Customer Care Number

recurring-deposit-image
Jul 29, 2024
15 Mins

Indian Bank is committed to providing top-notch support to its credit card customers. With a robust customer care system in place, the bank ensures that any queries or issues related to credit cards are addressed efficiently. Whether you have questions, need assistance with transactions, or need to report a lost or stolen card, Indian Bank’s customer care service is available 24/7 to help you.

Contacting Indian Bank Credit Card Customer Care

To resolve your queries or complaints, or to report a lost or stolen credit card, you can reach out to the Indian Bank customer care service through various means:

Toll-Free Customer Care Number:

The primary contact number for Indian Bank’s credit card services is: 1800 425 00000

This number is available 24 hours a day, seven days a week. By calling this toll-free number, you can speak directly with a customer care executive who can assist you with your needs, including card blocking in case of loss or theft.

Credit Card Centre Contact Number:

For more specific inquiries related to credit card services, you can contact the Indian Bank Credit Card Centre using the following contact number: 044 – 25220903

Email Address:

For any written communication or detailed queries, you can email the credit card department at:

Please note that the above contact number and email address are available from Monday to Saturday, excluding Sundays, the 2nd and 4th Saturdays of the month, and bank holidays specific to Tamil Nadu.

Grievance Redressal

If you find that the resolution provided by the customer care service is not satisfactory, you have the option to escalate the issue further. Indian Bank has a structured grievance redressal mechanism to ensure that all concerns are properly addressed.

Grievance Redressal Officer:

You can escalate your complaint to the Grievance Redressal Officer if you are dissatisfied with the initial resolution. The details are as follows:

Mr. Vijaya Rajan, Senior ManagerCredit Card CentreIndian Bank Building (III Floor), No 66 Rajaji Salai, Chennai - 600 001Phone No: 044 25220904Email:

If the issue remains unresolved within 30 days, you can escalate it to:

Mr. A. Rajesh Ravindranath, Chief ManagerIndian Bank Building (III Floor), No 66 Rajaji Salai, Chennai - 600 001Phone No: 044 25261999Email:

Should the issue still not be resolved at the previous levels, you can further escalate it to:

Mr. Asif S A, Assistant General Manager (DBD)Indian BankIndian Bank Building (III Floor), No 66 Rajaji Salai, Chennai - 600 001Email:

Hotlisting Indian Bank Credit Card

In the unfortunate event that your credit card is lost or stolen, it is crucial to block or hotlist the card immediately to prevent unauthorized use. Indian Bank provides several convenient methods to hotlist your credit card:

  1. Blocking through SMS: To block your credit card via SMS, type the message ‘BLOCKCC’ and send it to 56767 from your registered mobile number. You will receive a confirmation message once the card has been successfully blocked.

  2. 24-Hour Toll-Free Customer Care Number: Call the toll-free number 1800 425 00000 to report your card as lost or stolen. The customer care representative will assist you in blocking the card promptly.

  3. Email: You can also send an email to during working days to request the blocking of your credit card. Ensure to include all relevant details in your email for a swift response.

Indian Bank Credit Card Online Feedback Form

Indian Bank values customer feedback and provides an online feedback form for customers to express their concerns, complaints, or suggestions. By filling out this form and submitting it to your branch manager, you can have your issues reviewed and addressed. Additional details may be requested during this process to ensure comprehensive assistance.

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Want to Achieve any of the below Goals upto 80% faster?Trusted by 3 Crore+ Indians
Dream Home
Dream Wedding
Dream Car
Retirement
1st Crore
credit-cards

Indian Bank Credit Card Customer Care Number

recurring-deposit-image
Jul 29, 2024
15 Mins

Indian Bank is committed to providing top-notch support to its credit card customers. With a robust customer care system in place, the bank ensures that any queries or issues related to credit cards are addressed efficiently. Whether you have questions, need assistance with transactions, or need to report a lost or stolen card, Indian Bank’s customer care service is available 24/7 to help you.

Contacting Indian Bank Credit Card Customer Care

To resolve your queries or complaints, or to report a lost or stolen credit card, you can reach out to the Indian Bank customer care service through various means:

Toll-Free Customer Care Number:

The primary contact number for Indian Bank’s credit card services is: 1800 425 00000

This number is available 24 hours a day, seven days a week. By calling this toll-free number, you can speak directly with a customer care executive who can assist you with your needs, including card blocking in case of loss or theft.

Credit Card Centre Contact Number:

For more specific inquiries related to credit card services, you can contact the Indian Bank Credit Card Centre using the following contact number: 044 – 25220903

Email Address:

For any written communication or detailed queries, you can email the credit card department at:

Please note that the above contact number and email address are available from Monday to Saturday, excluding Sundays, the 2nd and 4th Saturdays of the month, and bank holidays specific to Tamil Nadu.

Grievance Redressal

If you find that the resolution provided by the customer care service is not satisfactory, you have the option to escalate the issue further. Indian Bank has a structured grievance redressal mechanism to ensure that all concerns are properly addressed.

Grievance Redressal Officer:

You can escalate your complaint to the Grievance Redressal Officer if you are dissatisfied with the initial resolution. The details are as follows:

Mr. Vijaya Rajan, Senior ManagerCredit Card CentreIndian Bank Building (III Floor), No 66 Rajaji Salai, Chennai - 600 001Phone No: 044 25220904Email:

If the issue remains unresolved within 30 days, you can escalate it to:

Mr. A. Rajesh Ravindranath, Chief ManagerIndian Bank Building (III Floor), No 66 Rajaji Salai, Chennai - 600 001Phone No: 044 25261999Email:

Should the issue still not be resolved at the previous levels, you can further escalate it to:

Mr. Asif S A, Assistant General Manager (DBD)Indian BankIndian Bank Building (III Floor), No 66 Rajaji Salai, Chennai - 600 001Email:

Hotlisting Indian Bank Credit Card

In the unfortunate event that your credit card is lost or stolen, it is crucial to block or hotlist the card immediately to prevent unauthorized use. Indian Bank provides several convenient methods to hotlist your credit card:

  1. Blocking through SMS: To block your credit card via SMS, type the message ‘BLOCKCC’ and send it to 56767 from your registered mobile number. You will receive a confirmation message once the card has been successfully blocked.

  2. 24-Hour Toll-Free Customer Care Number: Call the toll-free number 1800 425 00000 to report your card as lost or stolen. The customer care representative will assist you in blocking the card promptly.

  3. Email: You can also send an email to during working days to request the blocking of your credit card. Ensure to include all relevant details in your email for a swift response.

Indian Bank Credit Card Online Feedback Form

Indian Bank values customer feedback and provides an online feedback form for customers to express their concerns, complaints, or suggestions. By filling out this form and submitting it to your branch manager, you can have your issues reviewed and addressed. Additional details may be requested during this process to ensure comprehensive assistance.

Available on both IOS and AndroidTry Pluto Money Today 👇
Author
Team Pluto
Have a question?
Digital GoldInvest in 24K Gold with Zero making ChargesLearn More
Digital SilverInvest in silver with Zero making ChargesLearn More
Pluto FixedEarn from 11% to 14% Returns annually in a fixed lock-in periodLearn More