ESAF Bank, a prominent Indian Small Finance Bank (SFB), has its roots in community empowerment and transformation. Established as an NGO in 1992, it aimed at uplifting the economically disadvantaged, such as small farmers and business owners in unorganized sectors.

The core mission of ESAF Bank is to empower underserved populations towards economic self-sufficiency. This vision ushered in microfinance services to provide banking facilities to those lacking access to conventional banking.

Microfinance remains a cornerstone of ESAF Bank's operations, granting small loans in areas underserved by traditional banks, thus enhancing individual empowerment, especially for women, and fostering socioeconomic growth locally.

Originally named Evangelical Social Action Forum (ESAF) Microfinance, the bank, headquartered in Thrissur, Kerala, was founded by the Kerala Evangelical Graduates Fellowship and started as a charitable society.

ESAF Bank extends financial aid while creating livelihood opportunities through its Micro Enterprises Development (MED) program, profoundly impacting marginalized lives across India.

The bank provides an array of modern banking services: ATMs, debit cards, safe deposit lockers, internet banking, mobile banking, agent banking, SMS banking, and more. It also champions financial inclusion with initiatives like the Hrudaya Deposit Scheme, fostering economic development participation among marginalized groups.

By offering savings, current, recurring, fixed, loan, and micro-banking accounts, ESAF Small Finance Bank ensures comprehensive access to banking services for every Indian citizen.

For assistance, customers can contact ESAF Bank's customer service via the toll-free number 1-800-103-3723 (1-800103-ESAF), available 24/7, or email customercare@esafbank.com for support and grievance resolution.

In essence, ESAF Bank is deeply committed to enhancing financial inclusivity and improving livelihoods through microfinance and a spectrum of customer-centric services, prioritizing empowerment and socioeconomic advancement.