Is Ujjivan Small Finance Bank Leading Financial Inclusion?
Ujjivan Small Finance Bank, operational in 24 Indian states and Union Territories, serves 5.97 million customers through over 575 banking touchpoints. As of September 30, 2021, it employs 16,251 individuals across 248 districts nationwide.
This bank focuses on the mass market, aiming to reach underserved and unserved segments, thereby promoting financial inclusion in India. Its promoter, Ujjivan Financial Services Limited (UFSL), commenced operations in 2005 as a non-banking financial company (NBFC) dedicated to offering comprehensive financial services to economically weaker sections.
Ujjivan Small Finance Bank prioritizes enhancing customer experiences by committing to digital and financial inclusion. It leverages technology to expand its footprint and engages in various financial literacy and community development initiatives, emphasizing its commitment to social responsibility.
Established on February 1, 2017, following a license from the Reserve Bank of India, the bank had a successful initial public offering (IPO) in 2019. It offers a broad spectrum of banking services, including tablet-based origination, internet banking, phone banking, and a mobile app.
The bank's mission is to deliver financial services to unserved and underserved customers while transitioning into a mass market bank. Its diverse offerings include mobile banking, personal net banking, phone banking, SMS and missed call banking, ATM services, and various savings and loan products.
The corporate office of Ujjivan Small Finance Bank is situated in Bengaluru, Karnataka, and can be reached at +91 80 40712121. For loan options or assistance, individuals can contact the bank's loan advisor.
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