Axis Bank's customer service center offers dedicated assistance for all credit card-related inquiries. Whether you're choosing the right credit card, navigating the application process, or resolving card issues, the customer care team is ready to support your needs. Expect personalized help to ensure a smooth experience with Axis Bank credit card services.

Axis Bank Credit Card Helpline Number

Contact Axis Bank's retail phone banking at: 1-860-419-5555, 1-860-500-5555. For agricultural queries, call 1800-419-5577. For phone banking, use: +91-22-67987700. Corporate Phone Banking & CMS Product can be reached at: 1-860-500-4971.

Axis Bank Credit Card Queries

For any questions regarding Axis Bank credit cards, use the nationwide customer care numbers listed above.

Blocking of Credit Card

If your Axis credit card is lost or stolen, block it to safeguard against fraud. You can request a replacement card that retains the same account number.

Via Axis Bank Support:

1. Log in to your Axis Bank account and visit the support page.
2. Click 'Support Home Page'.
3. Select 'Get It Done Instantly'.
4. Choose 'Block and Replace Your Debit/Credit Card'.
5. Enter your registered mobile number.
6. Input the OTP sent to your mobile number.
7. Select your card and click 'Submit'.

Via Axis Aha (Chatbot):

1. Type 'Block Credit Card'.
2. Log in to net banking or use MPIN.
3. Select the card to block and click 'Confirm'.
4. Enter the OTP from your mobile.

Via Axis Bank Mobile App:

1. Open the app, go to the credit card section.
2. Select the card to be blocked.
3. Click 'Block and Replace Card'.

Via Internet Banking:

1. Click on 'Accounts'.
2. Select 'My Credit Cards'.
3. Choose the card to block.
4. Click 'More Services'.
5. Select 'Block Credit Card' and state the reason.
6. Enter the sent code to complete the request.

Via SMS: Send BLOCK <16-digit credit card number> to 5676782 from your registered mobile.

Replacement of Credit Card

After blocking, Axis Bank dispatches a new card within ten working days.

For Lost Cards:

Report lost credit card at: 1-860-419-5555, 1-860-500-5555. Lost debit card reports: 022-6798-7700.

Axis Bank Credit Card NRI Customer Care Numbers

For international clients, the non-toll-free number is +91-40-67174100.

For issues with services from overseas branches, email the designated Complaints Handling Officers.

• USA: 1855-205-5577
• UK: 0808-178-5040
• Singapore: 800-1206-355
• Canada: 1855-436-0726
• Australia: 1800-153-861
• Saudi Arabia: 800-850-0000
• UAE: 8000-3570-3218
• Qatar: 00-800-100-348

Flipkart Axis Bank Credit Card Customer Care

For inquiries regarding Flipkart Axis Bank Credit Card:

Telephone: 044-45614700

Mail: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru - 560103, Karnataka, India.

Axis Bank Corporate Office

'Axis House', C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025. Phone: +91-22-24252525 / +91-22-43252525. Fax: +91-22-24251800.

Axis Bank Credit Card Grievance Redressal

Axis Bank has a detailed grievance redressal mechanism with multiple escalation levels to ensure satisfactory resolutions.

• Live Chat: Available on Axis Bank's site or app.
• Customer Care Number: Speak to a representative.
• Visit Nearest Bank Branch: For in-person help.

If Level 1 resolution is unsatisfactory, escalate to the Nodal Officer by email or letter. Address branch-specific issues to the Circle Nodal Officer.

If unresolved at Level 2, escalate to the Principal Nodal Officer via email or grievance form.

Unresolved grievances can be taken to the Banking Ombudsman.

Principal Nodal Officer for Axis Bank Ltd. Mr. Parag Deshpande, Axis Bank Ltd. 4th Floor, Axis House, Wadia International Center, P.B. Marg, Worli, Mumbai - 400 025. Phone: 080-61865098. Email:

Office Hours: 9.30 am to 5.30 pm (Monday to Saturday) (except second and fourth Saturdays and Bank Holidays).

Write to Axis Bank

Address your letters to:

Axis Bank Limited 'Axis House', C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025.

Phone Numbers: +91-22-24252525 / +91-22-43252525. Fax Number: +91-22-24251800.