HDFC Bank, a prominent private lender based in Mumbai, Maharashtra, has introduced a digital feature that enables customers to update their registered mobile numbers with ease. This initiative allows users to bypass visits to the bank branch, tedious paperwork, and lengthy queues.
This seamless process involves customers logging into their HDFC Net Banking accounts using their customer ID and password. Once logged in, they can locate the "Update Contact Details" option on the top right corner. By selecting this, they can view their current contact data, including registered email and phone number.
To change the mobile number, customers must click the "Update Mobile Number" link and adhere to the instructions. The procedure requires downloading and filling out a form, followed by scanning necessary documents for verification. After these steps, users can hit "Continue" to upload the documents. Upon successful verification, the contact info will be revised.
However, due to security protocols, this mobile number update facility through online banking is temporarily unavailable. Instead, clients can download the required form through NetBanking, complete it, and submit it to their home branch. The bank will then verify the credentials and update the number accordingly.
Alternatively, customers can opt for mobile banking to modify their registered mobile number. By navigating to profile settings and selecting pertinent options, users can effortlessly switch to a new mobile number.
Another viable option is to visit the nearest HDFC Bank ATM with a debit card. After inserting the card and choosing language preferences, users can select "Update Registered Mobile Number" from the main menu. By proceeding with the given instructions, they can input their new number, confirm, and re-enter it for verification. Completing this process with their ATM PIN prompts acceptance, and the number is updated within two working days.
While these techniques provide convenient ways to amend the mobile number linked to HDFC Bank accounts, it's crucial to recognize that processing times may vary. Verification could be as swift as 24 hours or take up to four working days.
The launch of online and mobile banking services has undoubtedly enhanced customer convenience and efficiency. Facilitating various banking tasks directly from their devices, clients save significant time and effort.
For further queries or support, customers can contact HDFC Bank via the toll-free number listed on their website. Support is also available through email at support@hdfcbank.com. Alternatively, they can register for Missed Call Banking by dialing 5676712.
It's essential to emphasize that although mobile banking offers ease, customers must continually prioritize security and refrain from leaving their mobile devices unattended.