SBI Credit Card Statement: How to Check Online & Offline - 17 June 2024
SBI Card sends credit card statements to the cardholders to inform them about all the transactions and other details. You can check your credit card statement through both online and offline modes. The bank also provides the facility of e-statement, which you’ll receive every month on your email address.
Let’s take a look at all the details related to SBI Credit Card Statement.\n\nWhat is SBI Credit Card Statement?\nComponents of SBI Credit Card Statement\nHow to Check SBI Credit Card Statement Online\nHow to Check SBI Credit Card Statement Offline \nHow to Handle Errors in SBI Credit Card Statement\nFAQs\n\nWhat is SBI Credit Card Statement?\nSBI Credit Card Statement is basically an overall summary of how you have used your credit card for a billing period.
A billing statement is usually one to two pages long and contains information regarding your transactions, how much you paid last month, what payment you are required to make and the payment due date by which your payment must be received in order to avoid penalties. Besides, it is important to keep a check on your credit card statement to identify any fraudulent transaction.\n\nComponents of SBI Credit Card Statement\nSBI Credit Card Statement is an official document that comprises of few components and terms, such as payment due date, transaction history, billing cycle and more.
Here are some of the common terms that are used in the statement of your SBI Credit Card:
Billing Cycle: The billing cycle or statement period is the duration for which the payment of the card has to be made.
Payment Due Date: It is the date by which the amount due by you should be paid to the bank. It is basically a deadline and payments made later than this date attracts late payment charges.
Total Amount Due: This is the total amount, including all the transactions and charges that are due as on the statement date. It includes opening balance, new purchases, balance transfer and other charges.
Minimum Amount Due: It is the minimum amount that you need to pay to the bank on or before the due date to avoid any charges.
Closing Balance: It is the total balance or amount that is due on your card which you’ll be required to pay in case you plan to pay off the entire debt.
Current Outstanding Balance: It is the total amount of the money that you are required to pay to the bank before the payment due date.
Transaction Summary: It is the summary of all the transactions made by your credit card within the statement period.
How the Minimum Amount Due is Calculated?
Generally, the minimum amount due is calculated as the 5% of the total outstanding amount. The minimum amount due is inclusive of all the charges levied on your credit card. Here’s an example to help you understand how the minimum due is calculated:
For example: You have made a purchase of Rs. 10,000 on August 15 and the due date is September 26, then your minimum amount due will be Rs. 500 (5% of Rs. 10,000).
How to Check SBI Credit Card Statement Online
You can check your SBI Credit Card Statement online by logging into your credit card account or by downloading the SBI Card mobile app. Besides this, the bank also has a facility of chatbot, where you can get your credit card statement within a few minutes.
Here is how you can download your credit card statement online.
How to Check SBI Credit Card Statement through Official Website
Step 1: Visit the official website of SBI Card.
Step 2: Log in to your SBI Card account by entering the registered login ID and password.
Step 3: On the left side of the home screen, you will see the ‘My Account’ option. Click on it and from the drop-down menu, click on ‘Card Statement’.
Step 4: Now you can see your SBI Credit Card Statement. You can find the total amount due and the date on which it is to be paid along with the detailed expenses.
How to Check SBI Credit Card Statement through Chatbot ILA
Step 1: Visit the official website of SBI Card.
Step 2: Click on the ‘Ask ILA’ option available on the bottom right corner of the screen.
Step 3: Login using your existing SBI Card user ID and password.
Step 4: Click on ‘Statement’ from the given options and the live assistant will lead you to view your credit card statement and all other card-related details.
How to Check SBI Credit Card Statement through Mobile App
Step 1: Download the SBI Card app from the play store or app store.
Step 2: Log in using your user ID and password or touch ID or MPIN.
Step 3: Click on the ‘My Account’ option from the main menu.
Step 4: Click on the ‘Account Details’ option and then click on the ‘Card Statement’ option.
Step 5: Click on the ‘View Statement’ option and choose your preferred time duration.
How to Opt for SBI Credit Card E-statement
You can easily opt for monthly e-statements which are delivered to your registered email address. The e-statement is the fastest, most secure and more convenient option when compared to other methods of statement generation. All you need to do is register your email id with the bank to receive a monthly e-statement.
Below are the ways through which you can opt for an e-statement:
Call the customer care number and inform the representative that you want to switch to e-statement\nSMS ESR to 5676791 or ESTMT XXXX to 5676791\nVisit the official website and click on ‘Ask ILA’ and then log in using your online account user ID and password to subscribe to the e-statement\nSend an email to the bank stating that you want to switch to e-statements\nNote: XXXX stands for the last 4 digits of your credit card. Also, the SMS should be sent from the mobile number registered with the bank.\n\nHow to Check SBI Credit Card Statement Offline\nIf you don’t want to access your SBI Credit Card Statement online, then you can also use the offline methods to check the same.
Below mentioned are the ways through which you can check your credit card statement:
Via SMS: You can get your duplicate statement by sending an SMS in a pre-defined format. Send-DSTMT XXXX MM to 5676791.\nNote: XXXX stands for the last 4 digits of your SBI Card and MM is the statement month. Also, the call should be made from the mobile number registered with the bank.\nThrough Customer Care: Contact the SBI Credit Card Customer Care and request for your credit card statement. The representative will ask for a few card-related details and after complete authentication, the bank will provide your credit card statement.\nVia Post: You can place a request to receive a hard copy of your credit card statement via post. The hard copy will be sent to your residential address registered with the bank.
Note: The physical statements are dispatched and delivered within 10 calendar days from the date of statement generation via available delivery mode (courier/ postal).\nBy Visiting the Branch: Visit the nearest State Bank of India branch and request the bank’s representative for your credit card statement for the chosen time duration.
How to Handle Errors in SBI Credit Card Statement
While going through your credit card statement, it is must to check if there are any errors in the statement, like unauthorized transaction. Following are the ways through which you can handle these errors:\nYou must call on the customer care number and inform the bank regarding the error. However, keep all the proofs with you to state your issue.
You can visit the nearest branch of the bank and contact a representative regarding the issue. The representative will then guide you on how to proceed further.\nYou can also send a letter to the bank attaching all the relevant proofs to state your issue.